Personal Information We Collect
We collect several types of information regarding our Guest Users and Registered Users. We collect personally Identifiable information from our users. The personal information collected by us mainly consists of Contact Details (i.e Email Address, Contact Number), Personal Details (i.e. User Name), Billing Details (i.e. Physical Billing address, Payment Method, Transaction Details), User Preferences (i.e. Preferences of order method, Time-zone, Language), User Comments (i.e. Feedback, Complaint). We collect information so that you can place an order, request information and support, and make product suggestions.
Our website, mobile application and other communications with our customers use forms, verbal and written exchanges to collect this information. We receive & store your information you enter on our website, mobile applications for us or any other way like Email, Telephone, or other communications with our customer service team. If you contact us for support, we will keep an internal record for that also.
How We Use the Information We Collect
We communicate with you through emails, text messages, or call. We use emails or text messages to confirm orders placed by you or to send information requested by you. We also provide email links to contact us directly and also payment links for you to complete transactions. The information which you have send to us may be reviewed, discarded, or stored for further use. This information may be used to improve our Website, Application, Product and Services.
To process your order, we may send your information to credit reference and fraud prevention agencies.
Our Services are not intended for use by children under the age of 13. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you have previously provided personally identifiable information, cookies may be tied to such information. We are not storing any cookies to the browser by code, its browsers feature to store cookies by clicking on save password.
We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We take precautions to protect your information. We use security measures to protect against the loss, misuse, or alteration of the information under our control. When you submit sensitive information via website or application, your information is protected both online and offline. Whenever you enter sensitive information on our forms, the information is encrypted using MD5 and securely transmitted to us. While we use encryption to protect your sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment. We will retain personal information only as long as our business requires it. We will then destroy or render unreadable any such information upon disposal. However, we do not guarantee that unauthorized access will never occur. Users who have registered to the site agree to keep their password in strict confidence and not disclose such password to any third party.
Sharing Information with Third Party
We may share information about you to third parties to provide various services on our behalf to fulfil your request (i.e. to ship your order, to process credit card payments, serving advertisements, conducting surveys, Customer relationship management, performing analysis of our service). We will only share information about you that is necessary for the third party to provide the requested service. These third parties are prohibited from retaining, sharing, storing, or using your personally identifiable information for any other purpose. This policy does not apply to information that you provide to any third party such as restaurants at which you make a reservation and/or pay through our services and social network that you use in connection with our services.